Extra event: CRM Master-Class


Register before: Friday, 7th of November 2014

Download details?

Collaboration is the act of working together towards a common goal.

Strong collaboration skills result in successful problem solving, idea generation and product/process improvement. Collaboration skills are essential for every team member. They are especially important in today’s multicultural, multi-generational, multi-locational workforce and for newly formed teams that are trying to cooperate on new projects and responsibilities.

Who Should Attend

You may believe you are a natural collaborator or you may be more comfortable working independently. Either way, a few simple behavioral changes can make you a better team player.

You may attend as an individual to improve your own skills and representing your Team. Better still, if the whole team attends and learns the concepts together.

How You Will Benefit

  • Increase your project success rate.
  • Identify your collaboration strengths and weaknesses
  • Improve your professional relationships (within the team and beyond).
  • Enhance your reputation in the organization

What We Will Cover

This seminar will give you hands-on exposure to the techniques and processes of collaboration. We will explore the key components of Collaboration including:-

  • How to enroll the people resources to share your Commitment to the objective or goal.
  • How to foster open Communication within the team where all individuals feel valued and engaged.
  • How to encourage others to accept and overcome the business Challenge.
  • How to exploit the Creativity within the team to surmount obstacles and find new and better ways,

Finally, you will develop an action plan to use in your workplace with your team to achieve business success.

Date: 12. November 2014, in Baltic Beach Hotel, Jurmala, Latvia

Collaborative Relationship Management Outline Agenda (in English)
9:00    Welcome Coffee
10:00    Collaboration Challenge
11:00    Experiences of Collaboration
    How Teamwork evolves
12:00    Collaboration Model
13:00    Lunch
14:00    Collaboration Model
15:00    Break
16:00    How to improve "Virtual Collaboration"
    Summary and Action Plan
17:00    Close

Price: ECR Baltic members EUR 400 | Others: EUR 600 + 21% Latvian VAT

Participants prior to the master class are invited to fill in the
ECR Project Team Assessment Questionnaire

Register online, here!

Book your place now at ECR Baltic Forum

Hotel booking:

Baltic Beach Hotel
Jūras iela 23/25, Jūrmala
LV 2015 Latvia


Download room reservation form, here (*.doc)!

About the Facilitator

Kevin Hawkins CRM PG trainingKevin Hawkins  has more than 35 years professional experience in leading the development and deployment of Sales Capability programs for more than 10,000 employees of Procter & Gamble and its business partners in Central and Eastern Europe, Middle East and Africa (CEEMEA).

He has a background in the Sales function and is highly qualified to train Selling and Negotiation skills. Kevin also has wide experience of and is an authoritative and dynamic speaker on a range of Commercial skills. These include Leadership, Teamwork, Coaching, Motivation, Execution and Formal Presentation skills. 

To inquire about our rates, please email us at  

Call +37126546645